Friday  November 21, 2008  

SERVICE LEVELS



 
 

Service Levels

What level of service can I expect?

Plan members have access to quotes, inquiries, policy changes and claims through our toll-free number. You can utilize our network of auto repair shops or use your own.

You will also have access to the Members Services area of our website dedicated to your company. Our goal is to provide plan members with accurate, timely and courteous information and service.

"Drivers who have clean driving records and have stayed with IFA for over 3 continuous years are eligible for discounts up to 25%."

Discounted Rates

As an employee of a member company you enjoy a 10% group rate discount on IFA's already competitive rates. You may also qualify for other discounts, such as:

  • Anti-Theft Device discount
  • Safety Device discount
  • Good Student driver discount
  • Defensive driver discount

Additionally, the longer you stay with IFA and maintain a clean driving record you may become eligible for discounts up to 25%.