Auto Insurance Claims FAQ

What do I do if I am in an auto accident?

Even the safest drivers may be involved in an auto accident. Knowledge of what to do after the accident occurs can make the experience less frightening and decrease the chance of unnecessary delays and complications. What follows is a list of items that we hope will help.

At the accident scene:

  • Stop the car and move it to a safe position on the road.
  • Check for injuries. Your life and health are more important than possible damage to your auto.
  • Call the police no matter how minor the incident. If there are injuries the police will contact the appropriate medical assistance.
  • When the authorities arrive cooperate with them completely. Find out where to obtain a copy of the accident report the police will file. Also, take down the case number and the name and badge numbers of the police and emergency personnel.
  • Write down the names, addresses and phone numbers of witnesses and those involved in the accident. Take down the license plate numbers, insurance information, and the makes and models of all vehicles. Make note of damages to any vehicle involved in the accident. Also include details regarding circumstances of the accident such as weather and road condition.
 
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